Optimize Cash Flow and Increase Working Capital

Our team of collection specialists can assist your business by acting as your outsourced credit control services department and collecting your cash fast, effectively saving you time, money and hassle. We take away the personal side of collecting debts and allow you time to focus on growing your business through new sales and performing the duties you enjoy.

what benefits you get?

Improved cash flow – By outsourcing credit control, you can get paid faster and improve your cash flow. This can help you better manage your business finances.
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Reduced bad debt - An effective credit control function will use an escalation process to ensure that you are paid as a priority. The longer a debt goes unpaid, the more likely it becomes that it will not be paid at all.
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Maintaining relationships – Chasing for money can be a tricky business especially if you have built reliable relationships with your clients. Sometimes businesses do not want to have those conversations for fear of losing future business from the client. One of the most important aspects of having a successful business is having good customer service relationships.
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Saving you money – Taking outsourced credit control services can have a very positive effect. Both on the profit of a business due to improvements in cash flow and reduced bad debt.

There are endless benefits and possibilities of outsourcing credit control. If you have any questions, or want to know if outsourcing credit control is right for you, and your business, contact us today.
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Frequently asked questions about Credit Control

Why should I outsource my credit control functions?

Cash flow is a crucial factor behind the success of any business. However, businesses may end up focusing heavily on generating sales while not investing enough efforts into collecting the money from their clients or customers. When you outsource your credit control function to us, we will help you avoid bad debts, reduce aged debtors, prevent credit extensions to high risk customers, and achieve higher collection targets. We can help you gain a more structured and consistent approach to outstanding debt management, while freeing up your accounting team from the burden. It will also help you to reduce the number of accounts that require action like debt recovery and legal action.

Will customers know that we outsource our credit control?

No. All of our communication with your customers will be in your name, providing consistency and transparency.

What are the main benefits of outsourcing credit control?

We can enable your business to keep a systematic and detailed record of clients, offer gentle due date reminders, provide swift query resolution, conduct polite but firm follow-ups for late payments, escalations, and dunning letters & statements. Overall, we will significantly reduce late payments and bad debts while improving your customer relationship.

Will outsourcing my credit control activities affect my customer relations?

We believe we have a customer-centric approach to payment collections. The key role for us is to build trust with your customers and encourage them to make timely payments. We will also provide you with regular updates and reports on their activities to ensure you’re in the loop.